Never a thank you. Not from the kid taking your money at the register or even the guy in the yard.
My husband travels for work (which was the reason for purchase) from coast to coast. He knows a ton of other guys that have travel trailers and some that are going to purchase one. We've stopped several guys from purchasing from Jayco by letting them know our experience.
If you are thinking about buying a Jayco, I recommend that you take about $60k-$70k and flush it down the toilet. It will be a lot less headaches and complications.
Bunkhouse TV bounced off mount while going down a smooth highway, busted TV. When it fell, it hit the slide trim and busted that.
KCastle
I don't know why we specialed ordered this Jayco 2017 North Point and waited months for it to come in when it was thrown together on a Friday afternoon.
TV power button fell out during haul, both air units froze up. Whisper air unit in main area never cooled. Ceiling leaks water (pouring out, not dripping) from 2 vents and 2 speakers onto furniture and carpet. Carpet soaked up so much water we had to tear it out due to moisture issues. Mold grows everywhere, water runs down bunkhouse walls when raining outside. Recliner came busted.
I'm extremely disappointed and dissatisfied with the company and this unit entirely!!! Never ever will we purchase from them again.
The unit has been in the shop since the summer and it's now almost Christmas. The unit is nowhere near done.
Don't ask to get your RV fixed in the summer because they will not fix it.
I've delt with Jayco on a weekly basis for a straight 9 months up until we finally were able to get it to a shop. I have call logs since day 1 to prove it. Jayco is not easy to deal with. They don't care if you have issues. All they want is a sale.
We purchased our new R.V. earlier this year and were very pleased with the friendly sales person and staff, the care taken to answer all our questions about getting going with camping! Although we're not positive camping is for us :( we are still trying it out but disappointed to find a leak so early in this new unit. Reading these reviews makes us a little wary about some service issues having to be repeated and not tended to properly the first time, so we shall see and we shall update fairly! Summer is short and time is wasting!
Metal side panel on rear slide came unbolted, caught wind and bent up.
I don't want this unit back. I'm afraid to pull it down the road. It's a dilapidated POS that's deteriorating fast! This is not what we ordered and paid for.
Great service. Love the camper. Excellent sales department
I have a 375bhfs North Point 2017. We've had nothing but issues since day one. Tankless water heater never heated (when called Jayco they just laughed at us), fantastic fan fried after 1st use, residential refrigerator fried, washer/dryer fried, inverter fried, carbon monoxide detector goes off nonstop and at all hours of the night. First campground we went to the bunkhouse slide stuck out and would not retract. The camper sat at the campground for over 4 months (paying a monthly lot rent) while Jayco "supposedly" tried to find someone to come fix it, but never did. We ended up pulling the slide trim off and taking the slide motors out so we could get the slide pushed in manually just enough to move it down the road.. 800 miles all the way home with slide still sticking out.
Zero stars.
Main bathroom floor is soft and creaks real bad, toilet don't hold water.
Exterior wall is separated from interior with a 1 inch gap. Can see through from kitchen to bunkhouse. Jayco's fix for that is to just put a few screws into it from the exterior.
Thank you
North Point Rv is a US Car Dealer based in Chippewa Falls, Wisconsin. North Point Rv is located at 11720 22nd Ave, Chippewa Falls, WI 54729, USA.
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