The gentleman that greeted me (there's no way he didn't see me walking around like a tired, lost puppy) was super upbeat and helpful. He acted like my dumb, spacey questions were normal and was extremely polite.
Very good service.
Bunch of negative Nancy's and con men is the best I can describe them.
Had another satisfying lube job at Markquart Lube-N-Wash today! I was at the Oakwood Mall location for today. The manager there, Chris Vall, is outstanding! He took a picture of what I needed to have done so I would have a record of it. I was really impressed when I found out it was something that needed to be done but wasn't a service his place even provided. He wanted to bring it to my attention so I could have it looked at with my regular mechanic and get it fixed. He ALWAYS lets me know what needs to be done. but rather than say get it all done, he points out items that need to be done with the highest priority and which items can be let go for future work. The waiting area was very clean and the fresh popcorn sure helped my mood as well. Everyone was so helpful and friendly, a real joy to work with. I will definitely be going back to see Chris for all my future lube needs both today and in the future!
Ok you guys, I came here while feeling super spacey and out of it after an exhausting work week. This errand was off to a rough start when I entered through the wrong driveway and walked up to an "employees only" door. Feeling dumb, I got back in my car and found the "fast oil change" entrance, which had a huge sign, visible from quite a distance.
I have been here several times and the service is always friendly. The only bad thing is that on a few occasions I have had to wait for almost 2 hours in line. During my wait I see employees periodically standing around and talking to each other. I am very upset about having to wait so long for a 10 minute oil change. It just might be enough for me to find another place to take my car.
Best customer service I have ever had from any establishment.
Markquart Lube N Wash is a US Car Wash based in Chippewa Falls, Wisconsin. Markquart Lube N Wash is located at 321 W Prairie View Rd, Chippewa Falls, WI 54729, USA.
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